There are number of actions Arvada can take to provide its citizens better customer server. Implementation of Smart City Technology will improve traffic flow.   Chat and email services can provide better service for those wishing to get assistance with City services.  As Arvada grows and when light rail finally opens up public safety will become a growing concern at light-rail stations. Homelessness and other public safety related issues will need to be addressed.  Although it is not the cities remit to solely solve social issues we have a responsibility to work with organizations that do and to keep our citizens safe.